At Wendy Fine Music, accessible from our website, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase personalised digital music.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We only collect the information necessary to deliver your digital music order, including:
- Full Name
- Email Address
- Child’s Name (used only to locate the correct personalised song)
- Payment details (processed securely by Stripe — we never see or store full card numbers)
- Any information submitted through customer support requests
We do not collect or request shipping addresses because all products are digital downloads.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type and version
- Device information
- Pages viewed and time spent
- Basic analytics data
- Cookies and similar technologies (see Cookie Policy)
2. How We Use Your Information
We use your information to:
1. Process and deliver your personalised music order
2. Provide customer support
3. Improve website performance and user experience
4. Keep a record for tax, accounting, and security purposes
5. Send optional updates or promotional emails only if you explicitly opt-in
3. Cookies & Tracking Technologies
We use standard cookies to:
- Ensure website functionality
- Remember your name search
- Improve loading speed
- Provide basic anonymous analytics
4. How We Share Your Information
We may share limited information with trusted third parties strictly for operating our service:
- Stripe for secure payment processing
- Hosting providers
- Email delivery services
- Analytics and performance tools
We do not sell your information.
5. Data Protection & Security
We use industry-standard safeguards to protect your personal information. However, no online system can guarantee 100% security.
6. Your Privacy Rights
Depending on your region, you may request:
- Access to the personal information we hold
- Corrections or updates
- Deletion (where legally allowed)
- To opt-out of marketing
- Withdrawal of consent at any time
7. Third-Party Links
We are not responsible for the privacy practices of external sites we may link to.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13.
9. Updates to This Privacy Policy
Changes will appear on this page with a revised “Last Updated” date.
10. Contact Us
Wendy Fine Music
45–53 Carlisle Street
Rose Bay NSW 2029
Australia
Email: wendypersonalized@gmail.com
